Delete your My Plantfolio account

You can permanently delete your My Plantfolio account and the data in it at any time. Two ways to do it:

Delete it in the app Email us to delete it

In the app (the quickest way)

Sign in to My Plantfolio the way you normally do.
Open your Profile.
Scroll to the bottom and tap Delete account.
You can tell us why you're leaving (optional), then type DELETE to confirm.

If you aren't signed in, the button above takes you to sign in first and then straight to your Profile.

Can't sign in, or no longer have the app?

Email [email protected] from the email address on your account with the subject “Delete my My Plantfolio account.” We'll check that the account is yours, delete it, and let you know when it's done.

What gets deleted

Deleting your account permanently removes:

your plants, care logs, notes, reminders, places and locations;
your conversations with the assistant and the memory built from them;
your photos and other files stored for your account;
your sign-in account itself.

This can't be undone, so we can't restore it afterwards. Some information may remain for a limited time in backups, security records or logs kept by our service providers, or where we are required by law to keep it. The Privacy Policy explains this in full.

Just want fewer notifications?

You don't have to delete your account to stop notifications. Turn them off in Profile → Notifications.